Privacy Policy

 

This privacy policy sets out how Julia Mays uses and protects any information that you give Julia Mays when you use this website. Julia Mays is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you may be assured that it is used only in accordance with this privacy policy. Julia Mays may change this policy from time to time by updating this page, and as such it is recommended that you check this page from time to time to familiarise yourself with any changes.

What information we may collect

We may collect the following:

  • Your name and contact information including email address

  • Demographic information and contract details such as postal address and preferences

  • Other information relevant to (a) potential purchase(s), offers and promotions

For a list of cookies we collect see the Cookies we collect section.

How we use the information

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Record keeping, for example information relating to an order you have placed

  • Improvement of our products and services, for example understanding the populairity of certain products

  • Contact you with information regarding an order or enquiry

  • Periodically send promotional emails if you have opted in for our newsletter

Your rights and preferences

In relation to personal data, the General Data Protection Regulation or "GDPR" gives certain rights to individuals. These include:

  • Right of Access - the right to request access to personal data we hold about you;

  • Right to Rectification - the right to request that we update or amend your personal data;

  • Right to Erasure - the right to request that we delete your personal data permanently;

  • Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;

  • Right to Object - the right, at any time, to object to us processing your personal data and the right to object to your personal data being processed for direct marketing purposes;

  • Right to Data Portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.

Controlling your information

You may choose to restrict the collection and / or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@juliamays.com

  • You may permanently unsubscribe from our newsletter(s) at any time.

  • Julia Mays will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

  • You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held please email us on support@juliamays.com

  • If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address.

Security

We are highly committed to ensure that your information is secure and have put in place several measures to safeguard and secure the information we collect online and offline.

We do not store credit card details nor do we share customer details with any third parties.Our site uses Secure Socket Layer (SSL) technology and has a SSL Certificate issued by GeoTrust to encrypt all communications between your browser and our website. Note the https:// displayed in front of our web address, "s" standing for secure, and the small padlock displayed in the browser address bar. Clicking on this padlock will give you more information about our SSL Certificate.

About cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and store specific preferences, for example the location you would like to ship to, or the currency you like to shop in. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your specific preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor your preferences and tailor your user experience. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website, because we won"t be able to keep track of what you recently added to your shopping bag, or which region you would like to shop in.

Links to other websites

Our website may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy statement. Please also see point 5.1 of our Terms of Use